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Robot Alarm Codes 2358-2372 Repair

During the operation of the OTC DAIHEN Welding Robot, if the system experiences abnormalities such as unrecorded reference data for search operation, body transfer setting conflict, or no response from the built-in PLC engine, the teach pendant will usually display a control and system-level alarm in the 2358 to 2372 range.

To help on-site engineers quickly locate problems, we have organized the diagnostic terminology from the maintenance manual to provide you with the following fault quick reference table. We recommend using the search function, entering the error code (e.g., 2358), to accurately obtain troubleshooting suggestions.

I. OTC Robot Alarm Code Real-Time Quick Reference Table (2358-2372)

Alarm CodeFault PhenomenonFault Cause AnalysisCountermeasures & Solutions
2358Search Reference Position Data Not RecordedThe search function cannot detect the movement amount from the difference between the reference position and the actual workpiece.Perform the search reference write operation to write the reference position data into the robot interrupt function.
2359Incorrect Usage of Search FunctionThe start and end of the search action are inconsistent, or a movement function is used during the search action.Confirm and modify the robot program, no special release is required.
2360Incorrect Setting of Body Transfer FunctionDuring regeneration, the body transfer and body transfer terminal do not correspond.Confirm whether the two correspond. Restart after setting the correct program.
2361About to Transfer Outside Body Transfer RangeDuring regeneration, the condition value of the body transfer is too large and there is no transferred step.Reset the correct parameter. Restart after setting the correct program.
2367Built-in PLC Scan StoppedWhen the built-in PLC is in the <Start> state, an action caused the PLC scan to stop.Set the PLC to <Start> and scan again in the constant mode. After setting, reset the exception.
2368Cannot Connect to Built-in PLCThe system attempts to establish a communication connection with the built-in PLC but fails.Confirm the built-in PLC operating environment. Set the built-in PLC to the start state, and then reset the exception.
2369Cannot Start Built-in PLCThe system cannot respond when requesting to start the built-in PLC.Confirm the built-in PLC operating environment. Set the built-in PLC to the start state, and then reset the exception.
2370Cannot Stop Built-in PLCThe system cannot respond when requesting to stop the built-in PLC.Confirm the built-in PLC operating environment. Set the built-in PLC to the start state, and then reset the exception.
2371No Information Executed by Built-in PLCThere is no information source file or program when requesting the built-in PLC to start.Correct software tools should be used to download to the PLC system.
2372Cannot Start PLC EngineCannot start when requesting to start the underlying control PLC engine.Confirm the power status of the control cabinet and the operating environment of the built-in PLC.

II. Get Professional Technical Support and Maintenance Services

If the robot displays a hardware-level alarm and routine reset attempts are ineffective, do not forcefully operate the arm or repeatedly force restarts, so as not to cause secondary damage.

Contact Anhui Oujie for Technical Guidance

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Anhui Oujie Automation Technology Co., Ltd.
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