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Robot Alarm Codes 6500-9021 Repair

During the operation of the OTC DAIHEN Welding Robot, if the system experiences problems such as shift input signal exception, joint angle mismatch, or position deviation, the teach pendant will usually display a hardware and control-level alarm in the 6500 to 9021 range. If these faults are not investigated promptly, they may cause serious operational safety hazards or damage to core components such as the reducer.

To help on-site engineers and mechanics quickly locate problems, we have organized the diagnostic terminology from the official maintenance manual to provide you with the following intuitive fault quick reference table. We recommend using the search function, entering the error code (e.g., 6500), to accurately obtain troubleshooting and processing suggestions.

I. OTC Robot Alarm Code Real-Time Quick Reference Table (6500-9021)

Alarm CodeFault PhenomenonFault Cause AnalysisCountermeasures & Solutions
6500Parity Check Exception in Shift Input SignalThe shift input signal value is not ready.Please normally input the parity bit of the shift input signal, or confirm whether there is noise in the signal.
7000User ExceptionUser exception.Perform an exception reset.
9001Robot Joint Angles Before and After Record Point InconsistentThe robot joint angle at the start point of the current step is inconsistent with the angle at the target point of the current step.Please contact the maintenance service department, back up the files to an external CF memory card, and perform an exception reset.
9002Step Movement Amount ExceptionThe result of adding the step movement amount to the joint angle at the starting point is inconsistent with the angle at the target point.Please contact the maintenance service department, back up the files to an external CF memory card, and perform an exception reset.
9003Speed Command Exception, Should Correct Abnormal Axis ActionAbnormal speed command data was calculated.Modify the action of the abnormal axis to minimize it; if the axis action is not too large, please contact the maintenance department.
9005Position Deviation ExceptionThe deviation between the command and the encoder data position exceeds the set allowable deviation.Confirm whether the robot is subject to interference or the load exceeds the standard. If the fault persists, please contact the service department.
9011Robot Joint Angles Before and After Record Point InconsistentThe robot joint angle at the start point of the current step is inconsistent with the angle at the target point of the current step.Please contact the maintenance service department, back up the files to an external CF memory card, and turn on the power again.
9012Step Movement Amount ExceptionThe result of adding the step movement amount to the joint angle at the starting point is inconsistent with the angle at the target point.Please contact the maintenance service department, back up the files to an external CF memory card, and turn on the power again.
9020Interpolation Stop ErrorAn interpolation stop timeout error was detected in the action control section.Please contact the maintenance service department, back up the files to an external CF memory card, and perform an exception reset.
9021Waiting to Reach Target Position ErrorThe robot did not reach the target position.Please contact the maintenance service department, back up the files to an external CF memory card, and perform an exception reset.

II. Get Professional Technical Support and Maintenance Services

When the robot frequently displays the above hardware-level alarms, and routine reset attempts are ineffective, do not forcefully pull the robot arm or repeatedly force restarts, so as not to cause secondary irreversible damage.

Contact Anhui Oujie for Technical Guidance

If you do not know how to handle such underlying alarms on-site, please take a picture of the error screen on the teach pendant and the on-site status, and send it to us via WhatsApp. As an OTC Designated Authorized Distributor, our professional maintenance engineers will provide you with a free technical assessment and troubleshooting solution!

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Anhui Oujie Automation Technology Co., Ltd.
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